Sending & Receiving
The drop off, pickup, and delivery process
- How to attach the shipping label?
- Where can I drop off my luggage?
- When will my luggage be delivered?
- Can I drop off my luggage early?
- Do you provide luggage storage?
- Do I need to be home for pickup?
- What does value protection cover?
- How does the luggage delivery work?
- Can I drop off my luggage late?
- Why is the label origin address incorrect?
- Can I modify the shipping label?
- Who should I contact for support?
- Do you offer weekend service?
- How does luggage drop off work?
- How do I file a claim?
- Do I need to be home for delivery?
- What holidays do the carriers observe?